Privacy Policy

Last updated: May 19, 2026 · Effective date: May 19, 2026

This Privacy Policy describes how Prime Digital Infrastructure L.L.C. ("Prime Digital," "we," "our," or "us"), a limited liability company formed in the State of Wyoming, United States, collects, uses, shares, and safeguards information about you when you visit primedigital-in.com (the "Site") or use our digital marketing services (the "Services").

By accessing the Site or engaging our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use our Site or Services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Contact details: name, email address, company name, phone number (if provided)
• Project information: details about your business goals, services of interest, budget range, and other context you share through our contact form or strategy calls
• Communications: the content of emails, messages, and any correspondence with our team
• Billing information: if you become a client, billing address and payment details (processed through PCI-compliant third-party processors — we never store full card numbers)

1.2 Information Collected Automatically

When you visit the Site, we and our service providers automatically collect:

• Device & browser data: IP address, browser type and version, operating system, device identifiers, screen resolution
• Usage data: pages visited, time spent on pages, click paths, referring URLs, search terms
• Cookies and similar technologies: see our Cookie Policy for details

2. How We Use Your Information

We process your personal information for the following purposes:

• To respond to inquiries and provide requested information or services
• To deliver, maintain, and improve our Services
• To send transactional communications (proposals, contracts, reports, invoices)
• To send marketing communications, with your consent where required by law (you may opt out at any time)
• To analyze Site performance, troubleshoot issues, and improve user experience
• To detect, prevent, and address fraud, security incidents, or abuse
• To comply with legal obligations and enforce our Terms of Service

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on the following legal bases under the General Data Protection Regulation:

• Consent — for marketing communications and non-essential cookies
• Contract performance — to deliver Services you have requested
• Legitimate interests — to operate, secure, and improve our business
• Legal obligation — to comply with applicable laws

4. How We Share Information

We do not sell your personal information. We share information only as follows:

• Service providers: trusted third parties that help us operate (hosting, analytics, email delivery, CRM, payment processing) under contractual confidentiality obligations
• Professional advisors: lawyers, accountants, auditors when reasonably necessary
• Legal compliance: when required by law, court order, or to protect the rights, property, or safety of Prime Digital, our clients, or others
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections

5. International Data Transfers

Prime Digital Infrastructure L.L.C. is based in the United States. If you access our Site or Services from outside the U.S., your information will be transferred to and processed in the United States. We implement appropriate safeguards (including Standard Contractual Clauses where applicable) for international data transfers in accordance with applicable laws.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, including to comply with legal, accounting, or reporting obligations. Typical retention periods:

Data Type	Retention Period
Contact form submissions (no engagement)	24 months
Active client records	Duration of engagement + 7 years
Marketing email list	Until unsubscribe
Website analytics	26 months (Google Analytics default)
Cookie consent records	12 months

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of personal data we hold about you
• Rectification — correct inaccurate or incomplete data
• Erasure — request deletion of your data ("right to be forgotten")
• Restriction — limit how we process your data
• Portability — receive your data in a portable format
• Objection — object to processing based on legitimate interests or direct marketing
• Withdraw consent — where processing relies on consent
• Lodge a complaint — with your local data protection authority

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the "sale" of personal information (we do not sell personal information).

To exercise any of these rights, contact us at contact@primedigital-in.com. We will respond within the timeframes required by applicable law.

8. Data Security

We implement industry-standard technical and organizational measures to protect your personal information, including encryption in transit (TLS), access controls, regular security audits, and incident response procedures. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site and Services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10. Third-Party Links

The Site may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated version on this page with a revised "Last updated" date. If changes are material, we will provide additional notice (such as via email or a prominent Site notice).

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: